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Our Teamwork is Important to You.
Unlike many agencies, Wilks Insurance Agency prides itself on being truly a full-service agency. Our staff has all developed their own area of expertise in the insurance industry. Our diversity and teamwork assures you of having an in-depth professional analysis of each aspect of your insurance program. This brings you the best possible solution to your insurance problems and peace of mind in knowing that you will never need to turn to someone else for a particular need.

 

Craig F. Wilks
 
 

Craig F. Wilks
Craig is a lifelong resident of Hamilton, Ohio who joined the agency in 1981. Craig is an honors graduate of the University of Tennessee in Knoxville with degrees in Finance and Insurance. Craig has extensive training and experience in all fields of insurance and became President of the newly formed agency corporation in 1993. In addition to his management of the Wilks Agency Inc., Craig is very active in leadership positions on a variety of boards and organizations throughout Southwestern Ohio. He currently serves and was past chairman of the Greater Hamilton Chamber of Commerce and the Hamilton Community Foundation and serves on the board at Fort Hamilton Hospital. He was recently chosen as a 2010 inductee to the Junior Achievement's "Business Hall of Fame" and was chosen as the "Businessman of the Year" in 2004 by the Greater Hamilton Chamber of Commerce. You can contact Craig at craig@wilksinsurance.com

 
 
William C. Wilks
 
 

William C. Wilks
"Bill" Wilks founded the Wilks Insurance Agency in 1955 and is quite proud of the 50 year anniversary in serving the insurance needs of the Southwestern Ohio region. Bill has been involved in virtually all lines of insurance and has gained a great deal of knowledge and experience throughout his insurance career. Bill has been a strong advocate for "community" and in addition to career in insurance he has been the recipient of countless awards including both local and state Hall of Fames induction for his athletic accomplishments, the Butler County Business Hall of Fame, Business Man of the Year and was recently selected as Hamilton's Citizen of the Year in 2005. The "William C. Wilks" vision award was created by the chamber of commerce in Butler County in 2000 and is awarded annually in his name. You can contact Bill at bill@wilksinsurance.com

 
 
Robert S. Atkinson
 
  Robert S. Atkinson
Bob is a lifelong resident of Cincinnati. He is a graduate of
Indian Hill High School, attended Miami University and graduated Summa Cum Laude from the University of Cincinnati in 1981.
Bob began his distinguished insurance career with Cincinnati Insurance Company and served in a variety of capacities for the company before becoming the Senior Regional Field Director for all the agencies in the Cincinnati/Dayton territory. Bob joined Wilks Insurance as the Vice President of the West Chester office in 2001. With over 25 years of sales and management experience in the insurance industry, Bob is uniquely qualified as a true insurance professional and stands ready to put his vast knowledge to work for you. You can contact Bob by email at
bob@wilksinsurance.com.
 
 
Andrew Neff
 
 

Andrew Neff
Andrew is a lifelong resident of Butler County and currently resides in West Chester with his wife and two children. He loves spending time assisting in a variety of his children's activities and takes active leadership roles within the communities he serves. Andrew graduated from Miami University and then began his insurance career with his family insurance agency, Neff Insurance, in 2004. Over his fourteen years in the insurance field he has gained extensive experience and training in all lines of insurance and progressed to the principal ownership position with the Neff agnecy in 2017. Andrew is now very pleased to further expand the resources and opportunities for his family agency and all the clients that they serve by combining his agency witht the award-winning group of agents at Wilks Insurance. Andrew is very devoted to his family, community, and is firmly committed to helping his insurance clients find the very best solutions for their insurance needs. Please contact Andrew at
andrew@wilksinsurance.com.

 
 
Kathy Simpson
 
 

Kathy Simpson
Kathy is a resident of Fairfield, Ohio and attended Miami University and in 1973 began her insurance career working with the Ohio Casualty Insurance Company in the underwriting department. She became a licensed agent in 1981 and gained a great deal of experience working for several different insurance agencies before joining Wilks Insurance in 1996. Kathy primarily works with commercial business clients and claims at Wilks Insurance Hamilton office. Email Kathy at
kathy@wilksinsurance.com.

 
 
Judy Metzler
 
 

Judy Metzler
Judy is a resident of Hamilton, Ohio and a graduate of Butler Business School. She started her insurance career as a claims examiner for Ohio Casualty Insurance Company in 1967. She has been a licensed insurance agent for the past twelve years and began working with Wilks Insurance in the Hamilton office in 1997. Although Judy has had extensive training in both commercial and personal lines, she now works closely with personal lines clients in the Hamilton office and assists with all personal lines claims. Email Judy at judy@wilksinsurance.com

 
 
Vickie Furginson
 
 

Vickie Furginson
Vickie has been proudly working in the insurance business for the past twenty years and joined the Wheeler Insurance Agency as a licensed agent in 1994.  Vickie was happy to join the team at Wilks Insurance after their merge in 2005 and continue working in the Hamilton office which is her hometown.  Vickie’s insurance abilities and attention to detail are deeply appreciated by the clients at Wilks Insurance Agency.  She is the accounting manager and will assist when needed with the personal lines clients in the Hamilton office.  You can E-mail Vickie at vickie@wilksinsurance.com

 
 
Steve D. Nguyen
 
 

Steve D. Nguyen
Steve and his family are residents of West Chester, Ohio and we are very pleased that Steve has joined us as the most recent addition to the Wilks Insurance team.  He is a graduate of the Ohio State University and has an MBA from Butler University in Indianapolis.  Steve is involved in Hamilton by being a member of the Board of Directors with the Fitton Center for the Creative Arts.  Steve has extensive experience working as an employee benefit specialist since 1992.  Steve will be actively working with our commercial customers to develop the best group health programs to meet their needs.  You can contact Steve at snguyen@hackmanfinancial.com

 
 
Tricia Wilks
 
  Tricia Wilks Chou
Tricia is a lifelong resident of Hamilton, Ohio who currently resides in Hamilton with her husband and has recently joined the family agency as a third generation agent. Tricia attended DePauw University where she majored in Psychology (Spanish Minor) and played tennis as a 4-year starter for both singles and doubles and graduated in 2011. Tricia then attended Miami University (Graduated 2014) to earn a Masters in School Psychology and take additional credits in order to obtain a School Psychologist's license. Tricia has been working as a School Psychologist witht he Hamilton City Schools for the previous 4 years. She is also a published author (along with her husband) in the Journal of Research in Childhood Education for her studies measuring electrophysical brain responses in children. Tricia enjoys giving back to the community and has been coaching tennis for the previous 3 years for Hamilton City Schools and is actively involved in a local church. Tricia is eager to continue her involvement in Hamilton and we are excited to have her join our team! Tricia is a licensed agent who will be working primarily with Personal Lines clients in the Hamilton office. You can reach Tricia at tricia@wilksinsurance.com.
 
 
Alexis Neff
 
  Alexis Neff
Alexis grew up in Oxford where she attended Talawanda schools and Miami University. She is active as a Sunday School teacher in her church, served on a variety of mission trips abroad and is an active volunteer with various service organizations in her community. She has a long family history in the insurance business that for her began as a part time employee for Neff Insurance in 2007 that was originally started by her grandfather more than 60 years ago. Since 2010 she has been a full time personal lines agent and is very excited to now be serving all of her customers through the newly combined team at Wilks Insurance. You can reach Alexis at alexis@wilksinsurance.com.
 
 
Hallie Gambrell
 
 

Hallie Gambrell
Hallie is a lifelong resident of Hamilton, Ohio who began her career working with the Schmidt Insurance Agency in 1979. She became a licensed Property and Casualty Insurance agent in 1983 and has worked and been trained in all fields of insurance in a career that has now spanned over 25 years. She joined the Wilks Insurance Agency team in 1991 when the agency purchased the Schmidt Insurance of Hamilton. Hallie has been trained in all areas of insurance as the former office manager of the Schmidt agency but she now concentrates on working with personal lines clients of the Hamilton office. Email Hallie at hallie@wilksinsurance.com
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Judie Lakes
 
  Judie Lakes
Judie and her husband Ken have been long time residents of Fairfield Township. Judie has a wealth of experience in the insurance industry beginning with a career at the Ohio Casualty Insurance Company. Judie later joined as a customer service representative with a local agency and became a licensed property and Casualty agent in 1986. She has served as an agent and personal lines customer service manager with the Harmon Insurance Agency for the past ten years. We are also pleased Judie will now combine resources with the Wilks Insurance team and continue to provide outstanding advice and service to her clients. You may contact Judie in the Hamilton office by phone or at judie@wilksinsurance.com
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Tim Sloneker
 
  Tim Sloneker
Tim started his career as a CPA with an international accounting firm in the 1980's and spent 12 years as Controller of Beckett Paper Company, a Division of International Paper, in Hamilton.  He has resided in the Greater Cincinnati area his entire life and is married with two children.  Tim handles our life insurance products.  Please feel free to take advantage of Tim's vast experience and knowledge.
 

 

 

 
Becky Couch
 
 

Becky Couch
Becky is a resident of Hamilton, graduating from Hamilton High School and attending Miami University. She works in both the Hamilton and Mason locations. She began her insurance career in 2000 as a life insurance agent with Western-Southern Life. She moved into the property and casualty lines after becoming licensed in 2001. Becky has previously handled primarily personal lines but is now also assisting with commercial clients in her new role. She is a second generation Wilks employee as her grandmother, Inez McNew, proudly served as an agent with the agency for over 20 years. Becky can be reached at becky@wilksinsurance.com
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Connie Garnett
 
 

Connie Garnett
Connie joined the staff at the Wilks Insurance Agency in the Hamilton office in 2014. She began her career in California in 1987 as a licensed customer service agent with State Farm Insurance Company. Currently a resident of Liberty Township, she has been working with a local Independent Insurance Agency in the region for the past twelve years. Connie has primarily dealt with Personal Lines and also has a license to assist with Life Insurance. We are very pleased that Connie has made the decision to join our very capable personal lines team. You can contact Connie by phone or email at anytime at connie@wilksinsurance.com
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Cassie Howard
 
 

Cassie Howard
Cassie is a resident of Trenton where she is residing with her husband and three children. Cassie attended Miami University and has been a licensed insuarnce agent for the past 20 years. She started her career with the McQuinston Insuarnce Agency in 1997 and took over ownership of this agency in 2003. After merging with Neff Insuarnce in 2005 she is recently very excited to now be affiliated with the team at Wilks Insuarnce and is looking forward to continuing to provide outstanding service to her clients. Cassie can be reached at cassie@wilksinsurance.com
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Letta Robertson
 
 

Letta Robertson
Letta is a lifelong resident of Hamilton who graduated from Hamilton High School and attended Miami University. In her free time, she can usually be found with her family or on an outing with her German Shepherd at one of the local parks. She began her insuarnce career in 2015 working with Allstate. After attaining her license, she has worked with both personal and commercial lines clients with another local Independent Insuarnce agency for the past three years. Letta is really very passionate about her clients and works very hard each day to help them protect what matters most to each of them. We are thrilled that Letta made the recent decision to join our team at Wilks Insuarnce and she can be reached at letta@wilksinsurance.com
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Krista Keith
 
 

Krista Keith
Krista has been a lifelong resident of Hamilton County and recently moved to the Butler County area were she currently resides in Okeana, Ohio with her children. Krista began her insurance career in the spring of 2011 selling Life and Health Insurance. She continues to grow her insurance knowledge every day by working with clients on Property & Casualty and Commercial Insurance. Krista enjoys working closely with them, helping them protect what matters most. Please feel free to contact Krista anytime by phone or email, krista@wilksinsurance.com
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Suzanne Nichols
 
 

Suzanne Nichols
Suzanne is a life long resident of Loveland, OH where she residents with her husband of 27 years Daniel. Suzanne began her insurance career in 1978 with Midwestern Indemnity Company. She brings over 30 years of commercial experience, her extensive knowledge and experience as an insurance professional will offer her clients tremendous support and service. You can contact Suzanne by phone at our Mason office or by email at suzanne@wilksinsurance.com
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Matthew Borowski
 
 

Matthew Borowski
Matthew is a graduate of the University of Wisconsin - Green Bay where he majored in Business Administration with a minor in Management. He is a native of the great state of Wisconsin and he moved to Cincinnati in 2008 where he took his first position with Great American Insuarnce Company in their New Business Department. Since that time his sister, parents and extended family have all found their way to the region the warmer climates in Southern Ohio to make it their new home. Since working with Great American his insurance experience has included working at Liberty/Safeco Insuarnce Company where he spent five years in the personal lines department and one year in the commercial lines division. We are happy Matthew has decided to join the agency ranks and has become a licensed agent who will concentrate on commerical lines support in the Mason office. You can reach Matthew at matthew@wilksinsurance.com
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As an independent insurance agency Wilks Insurance Agency have provided Greater Cincinnati residents with the best home and car insurance protection available.

319 N 2nd St Hamilton OH 45011 USA (513) 868-9000